Emcure Pharmaceuticals Limited (individually or collectively called as “us”, “we”, or “Emcure”) is the owner and publisher of the software and applications provided by Emcure, including but not limited to the website ‘www.Anemiafreeindia.com’.
- WHAT PERSONAL INFORMATION WILL BE COLLECTED
Personal information, which is defined as data that can be used to uniquely identify the patients or individual who will be visiting to this website for informational purpose. The type of information collected from the Users, including Personal Information and Sensitive Personal Data or Information relating to an individual. The purpose, means and modes of collection, usage, processing, retention and destruction of such information.
- Section 43A of the Information Technology Act, 2000;
- Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”);
- Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
- COLLECTION OF PERSONAL INFORMATION
When you access the Services, or through any interaction with us via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent for collection of such information by www.Anaemiafreeindia.com owned by Emcure. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:
- contact data (such as your email address and phone number);
- demographic data (such as your pin code);
- data regarding your usage of the services and history of the appointments made by or with you through the use of Services;
- other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters.
- PRIVACY STATEMENTS
3.2 All the information provided to Emcure on www.Anaemiafreeindia.com by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. You understand that Emcure may use certain information of yours, which has been designated as Personal Information or ‘Sensitive Personal Data or Information’ under the SPI Rules, (a) for the purpose of providing you with the Services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates (d) for communication purpose so as to provide You a platform for obtaining feedback in relation to precautions to be taken by Anaemia Patient, do’s and don’ts and food habits therein, (e) debugging customer support related issues. Emcure also reserves the right to use the information provided by or about the User for the following purposes:
- Publishing such information on the Website.
- Analyzing software usage patterns for improving Service design and utility.
- Analyzing anonymized practise information for commercial use.
3.4 Emcure does not control or endorse the content, messages or information found in any Services and, therefore, Emcure specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services, and you agree that you waive any claims against Emcure relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against Emcure relating to the same.
3.5 If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or www.Anemiafreeindia.com has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, Emcure may, at its sole discretion, discontinue the provision of the Services to you. There may be circumstances where Emcure will not correct, delete or update your Personal Data, including (a) where the Personal Data is opinion data that is kept solely for an evaluative purpose; and (b) the Personal Data is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.
3.6 Due to the communications standards on the Internet, when a User or the End-User or anyone who visits the website, Emcure also receives the Internet Protocol (IP) address of each User’s device visiting the page of www.Anemiafreeindia.com. This information is used to analyze overall trends to help Emcure improve its Service provided on the website.
3.7 While using this website, Emcure may collect cookies which may, directly or indirectly, store certain information (that is not sensitive personal data or information) that which will be used by Emcure for the technical administration of the website, research and development, and for User administration. In the course of serving advertisements or optimizing services to its Users, Emcure may allow authorized third parties to place or recognize a unique cookie on the User’s browser. The cookies, however, do not store any Personal Information of the User. You may adjust your Internet browser to disable cookies. If cookies are disabled you may still use the Website, but the Website may be limited in the use of some of the features.
3.9 The Website may enable User to communicate with other Users or to post information to be accessed by others, whereupon other Users may collect such data. Such Users, including any moderators or administrators, are not authorized Emcure representatives or agents, and their opinions or statements do not necessarily reflect those of Emcure, and they are not authorized to bind Emcure to any contract. Emcure hereby expressly disclaims any liability for any reliance or misuse of such information that is made available by Users or visitors in such a manner.
3.11 Emcure maintains a strict “No-Spam” policy, which means that Emcure does not intend to sell, rent or otherwise give your information to a third party without your consent.
3.12 Emcure has implemented best market practices and security policies, rules and technical measures to protect the personal data that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services, Emcure shall not be held liable for any loss whatsoever incurred by the User.
3.13 Emcure implements reasonable security practices and procedures and has a comprehensive documented information security programme and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Emcure’s business.
- CONFIDENTIALITY AND SECURITY
4.1 Your Personal Information is maintained by Emcure in electronic form on its equipment, and on the equipment of its employees. Such information may also be converted to physical form from time to time. Emcure takes all necessary precautions to protect your personal information both online and off-line and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Emcure’s business.
4.2 No administrator at Emcure will have knowledge of your information while visiting this website. It is important for you to protect against unauthorized access to your server history and your device details. Emcure does not undertake any liability for any unauthorised use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify Emcure by sending an email to Pawan.Sharma@emcure.co.in You shall be liable to indemnify Emcure due to any loss suffered by it due to such unauthorized use of your account and password.
4.3 Emcure makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations.
4.4 Part of the functionality of Emcure is assisting the hospital and testing laboratories to maintain and organise such information. Emcure may, therefore, retain and submit all such records to the appropriate authorities, or to hospital and testing laboratories who request access to such information.
4.5 Part of the functionality of Emcure is assisting the patients to access information relating to them. Emcure may, therefore, retain and submit all such records to the relevant patients, or to their doctors.
4.6 Notwithstanding the above, Emcure is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, Emcure shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Emcure including but not limited to, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
If a User uses the Services after a notice of changes has been sent to such User or published on the website, such User hereby provides his/her/its consent to the changed terms.
- CHILDREN’S AND MINOR’S PRIVACY
Emcure strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Emcure’s Services are not intended for use by minors, Emcure respects the privacy of minors who may inadvertently use this website.
- CONSENT TO THIS POLICY
- ADDRESS FOR PRIVACY QUESTIONS
Name: Mr Pawan Sharma
Emcure Pharmaceuticals Ltd
Emcure House, T-184, MIDC,
Phone: +91 20-66770000